Displaying 73 Methods

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One red apple, one green apple

A/B Testing

Man using headphones and accessibility equipment

Accessibility Audit

Post-it notes on a whiteboard surrounding the word "Strategy"

Affinity Diagram

Artifact Analysis

Man writing on white board

Backcasting

Someone writing in a notebook that is placed on a table near an iPad and coffee cup

Blink Testing

Man using kiosk in an airport

Bodystorming

Team collaborates and writes notes on post-it notes organized on a window

Brainstorming

Woman is being handed a piece of paper from someone across a table

Brainwriting

Card Sort

Team stands over a table of paperwork and points to discussion points

Claims Analysis

Woman's hand on a computer mouse

Clickstream Analysis

Co-Discovery Method

Close-up of hands typing on a keyboard with a business team in the background engaged in a meeting

Cognitive Walkthrough

Post it notes arranged on a chalkboard

Comparative User Task Analysis (CUTA) Method

One red tomato amid a pile of green tomatoes

Competitive Analysis

Woman compares two bottles of juice

Competitive Usability Benchmark

Main is using laptop next to a stack of papers containing notes.

Consistency Inspection

Man looking at cell phone with computer and notepad nearby

Content Audit

Context of Use Analysis

Three people review a tablet together and discuss

Contextual Inquiry

Dictionary definition of the word "dictionary"

Controlled Vocabulary

Customer review with five out of five stars

Critical Incident Technique

Pedestrians on the streets of Japan

Cultural Probe

Businessman is walking and talking on cell phone next to businesswoman who is walking and taking notes

Day In the Life Study

Pantone swatch books

Design Pattern Library Review

Design Walkthrough

Person standing on a sidewalk, writing in a notebook, wearing a camera around their neck

Diary Study

Team reviews notes in a conference room

Discovery Studios

Divide the Dollar

Frustrated woman lays her head in front of her computer

Empathy Map

Woman stares at computer screen, frustrated

Error Analysis

Team reviews something on a computer together

Ethnography

Man thinks while he uses a computer; woman observes.

Expectation Testing

Woman taking notes on a piece of a paper that says 'Eye Tracking' at the top

Eye Tracking Test

Laptop displaying data

Feature Inspection

Two ladies talking, pointing to a piece of paper

First Click Analysis

Woman writing in a notebook

Free-listing

User flow with decision points

Function Allocation

Team works at a whiteboard

Future Workshop

Guerrilla Usability Testing

User looking at cell phone is writing in a notebook

Heuristic Inspection

Woman speaks with man working in a bakery

Journey Maps

Man writes in notebook with cell phone, laptop and coffee nearby

Kano Analysis

Overhead view of a library

Literature Review

Metaphor Brainstorming

Two pizzas

Multivariate Testing

Someone using a cell phone

Netnography

Users work with paper prototype of mobile device

Paper Prototype

Man uses a computer

Persona-Based Inspection

Woman smiles as she uses a tablet

Personas

Someone sketches mobile interfaces onto paper

Rapid Prototyping

Man talks to woman via a computer monitor

Remote Evaluation

User point to parts of a site map with a pencil

Site Map Diagram

Team meeting in a conference room

Stakeholder Kickoff

Storyboard drawn on graph paper

Storyboards

Legos

Style Frameworks

CYMK Swatches

Style Guides

Open office environment full of busy employees

Swim Lanes

Site map outlined in wood

Task Analysis

Task Times

Technology Tour

Man is reviewing a computer and phone while speaking to a woman who is taking notes

Think-Aloud Testing

Empty lab with computers and video cameras

Usability Lab Test

Woman smiling at computer

User Scenarios

User Stories

Team has in-depth discussion around a conference table

UX Strategy

Team reviews paperwork on table and makes notes

Visual Affordance Testing

Pencil laying on top of survey

Voice of Customer

Analytics display on screen

Web Analytics

Man sketches in a notebook

Wireflows

Wireframes drawn on paper mobile devices

Wireframes

Woman sorting post it notes on a whiteboard

Word Concept Association